Parent Information

Everything parents
need to know.

We want families to feel informed, comfortable and confident about the care their child receives at Central Kids.

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Families are partners.

Good childcare works best when parents and educators communicate and work together.

We're
Here to
Help
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30 Months+ To school age
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7:30 AM โ€“ 5:30 PM Monday to Friday
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25 Children Maximum capacity
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Certified ECEs Qualified educators
Start here

Clear information makes childcare easier.

Starting daycare comes with questions. Our goal is to communicate clearly with families about the program, health procedures, daily expectations, safety practices and policies that affect your child.

Parents are always encouraged to ask questions and let our team know about changes in their child's health, routine or needs.

Keep us informed.

Parents and guardians should let the daycare know promptly about changes in their child's health, allergies or medication needs.

Good communication helps our educators provide appropriate and consistent care.

Parent basics

Helpful things to know.

These are some of the key policies and practices families should be familiar with.

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Program Hours

Central Kids operates from 7:30 AM to 5:30 PM, Monday through Friday.

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Age Group

Our group childcare program serves children from 30 months to school age.

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Safe Pick-Up

Children are released according to established safe-release procedures.

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Health & Illness

Health monitoring and illness procedures help protect children, staff and families.

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Communication

Families receive important policy information and are encouraged to communicate concerns or changes.

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Behaviour Guidance

Our approach emphasizes guidance, positive reinforcement and helping children develop healthy social skills.

Health & illness

When your child isn't feeling well.

Central Kids has health, illness and medication procedures designed to support the well-being of all children in care.

Families receive information about these procedures during enrolment and are encouraged to communicate health changes promptly.

What parents should know

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Arrival Health Check Staff visually observe children for signs of illness when they arrive.
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Illness During the Day Parents or guardians are contacted if symptoms develop that require the child to go home.
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Returning to Daycare A child may return after being symptom-free for at least 24 hours, or with a doctor's note stating they are no longer contagious.
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Health Changes Please notify us of changes involving health, allergies or medication needs.
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Safe from drop-off to pick-up.

Clear arrival and departure procedures help keep children safe.

Arrival & departure

Safe release matters.

Central Kids uses established procedures for releasing children at the end of the day.

If an authorized person appears unable to provide safe care, staff may contact the parent or guardian and seek an alternate authorized person in accordance with the daycare's safe-release policy.

These procedures exist for one reason: protecting the child.

Behaviour guidance

Helping children learn better choices.

Behaviour guidance at Central Kids focuses on teaching, redirection and helping children learn positive ways to respond to situations.

Our goal is to support children in developing self-control, problem-solving skills and healthy relationships with others.

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Positive Reinforcement Good choices and appropriate behaviour are acknowledged and encouraged.
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Redirection Children may be guided toward another activity or choice.
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Logical Consequences Consequences are connected appropriately to the behaviour.
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Problem Solving Children are helped to develop conflict resolution and social skills.
Daycare fees

Keeping payments simple.

Central Kids requires timely payment of childcare fees to support the ongoing operation of the daycare.

Families will receive the applicable fee information and payment arrangements as part of the enrolment process.

Payment information

Monthly Due Date Daycare fees are due on the 1st of each month.
Payment Methods Payments may be made by cheque, e-transfer or another approved payment method.
Late Payments Payments not received by the 5th of the month are considered late and are subject to a $25 late fee.
Prepayments & Refunds If childcare is prepaid, families will receive written information outlining the applicable refund terms and conditions.
Staying connected

Communication goes both ways.

We want families to know what is happening and to feel comfortable communicating with our team.

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Updates

Important information may be shared through email, newsletters, the daycare website or the daycare's communication platform.

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Feedback

Parents are encouraged to share concerns, questions and information that may help us better understand their child's needs.

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Partnership

We believe children benefit when parents and educators work together with clear and respectful communication.

Common questions

Parent FAQ

What ages do you accept?
Central Kids provides group childcare for children from 30 months to school age.
What are your hours?
Central Kids operates from 7:30 AM to 5:30 PM, Monday through Friday.
What happens if my child becomes sick during the day?
Parents or guardians will be contacted when a child develops symptoms requiring exclusion from daycare. The child will remain supervised and cared for until they are picked up.
When can my child return after being sick?
The current daycare procedure states that a child may return after being symptom-free for at least 24 hours, or with a doctor's note stating the child is no longer contagious.
How are behaviour concerns handled?
Central Kids uses positive reinforcement, redirection, logical consequences, problem-solving and calming strategies to help children learn appropriate behaviour.
When are daycare fees due?
Daycare fees are due on the 1st of each month. Payments received after the 5th are considered late and are subject to a $25 late fee.
Still have questions?

We're happy to help.

If there is something you would like to know before enrolling or visiting Central Kids, please contact us or book a tour.

9535 Williams St, Chilliwack, BC 604-792-2112 chilliwackdaycare@gmail.com
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